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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Terry Daniel

Terry Daniel

June 23, 2026

5  out of  5
rating by Terry Daniel
"Prompt, courteous service"
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Amanda Chastain

June 22, 2026

5  out of  5
rating by Amanda Chastain
"My family has always used State Farm. The staff at this office has always been helpful and quick to get back to us. They make each visit or phone call personal and professional."
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Chris Jeans

June 20, 2026

5  out of  5
rating by Chris Jeans
"Alex and his team are amazing!"
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Lori

June 19, 2026

5  out of  5
rating by Lori
"​"I had a fantastic experience with my State Farm agent, Alex Gum. He called me today to go over my policies and was incredibly thorough, taking the time to make sure I didn't need any additional coverage. After a long discussion about my different policies, I feel confident that Alex is helping me be much more prepared for my future. It gives me great peace of mind knowing my home and auto coverage are in such capable hands. I highly recommend him!""
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Bob Fredrickson

June 19, 2026

5  out of  5
rating by Bob Fredrickson
"Nancy has been providing 5 star service for many years and she is a big reason why I have been a State Farm customer for over 25 years."
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Breanna Dennis

June 16, 2026

5  out of  5
rating by Breanna Dennis
"Great place!"
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Sheri Beasley

June 10, 2026

5  out of  5
rating by Sheri Beasley
"What a pleasure it was meeting Alex recently. He’s very knowledgeable and answered any questions we had. Looking forward to working with him & his office for any future needs"
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Jerry Painter

June 4, 2026

5  out of  5
rating by Jerry Painter
"Alex is a great Agent. He help me through the process to switch seamlessly."
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Randy Johnson

June 3, 2026

5  out of  5
rating by Randy Johnson
"Nancy and Alex work hard to keep me covered. Their service is top notch ."
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Tammy Raney

June 2, 2026

5  out of  5
rating by Tammy Raney
"Alex Gum and his team are amazing. I highly recommend them for your insurance needs. They are very knowledgeable and customer service is top notch."
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Jennika Emile

June 2, 2026

5  out of  5
rating by Jennika Emile
"They were very helpful and quickly adjusted my policy start date without any hassle. The process was smooth, and their customer service was excellent."
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William Pylant

May 28, 2026

5  out of  5
rating by William Pylant
"We use Alex Gum for both our personal and business insurance needs and I couldn’t recommend him more! Trusted him for years! Great communication and I wouldn’t trust my insurance needs with anybody else!"
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Max Jones

May 20, 2026

5  out of  5
rating by Max Jones
"Alex always come through! Used him for many years."
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Daniel Frey

May 20, 2026

5  out of  5
rating by Daniel Frey
"Alex Gum and his team makes my insurance needs smooth, pleasant, and easy to understand. Fantastic to work with, super professional. Why go anywhere else?"
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Sheila Barcsansky

May 19, 2026

5  out of  5
rating by Sheila Barcsansky
"Excellent service from start to finish! Thank you for handling everything so efficiently and professionally. Great job Alex"
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David Brandon

May 19, 2026

5  out of  5
rating by David Brandon
"Alex has been a great representative for me ever since I joined State Farm. His customer service is top notch and you will always have a timely response if he is your agent"
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Deborah Wilson

May 14, 2026

5  out of  5
rating by Deborah Wilson
"This office has been amazing takin car of my parents for so many years. Nancy is amazing! She goes over and beyond for her clients! Thank you!"
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Deena Brown

May 7, 2026

5  out of  5
rating by Deena Brown
"Nancy Usury always answers all my questions. I am very pleased with the service I get from my State Farm team"
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Kirk Wickizer

May 7, 2026

5  out of  5
rating by Kirk Wickizer
"Go see Alex! Straight shooter with the experience and know how. Highly recommend!"
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Vicki and Bob Moore

May 7, 2026

5  out of  5
rating by Vicki and Bob Moore
"Office of Alex Gum is the absolute best! Nancy gives top rate, second mile service every time I deal with her!! Thank you for your prompt, kind attention to detail Nancy😊"
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Heather Updike

May 6, 2026

5  out of  5
rating by Heather Updike
"Alex and his team were great to work with! Good communication and quick responses."
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Bart Medlen

May 6, 2026

5  out of  5
rating by Bart Medlen
"Alex and his team were a pleasure to work with. They answered every question I had and were very patient with me during the entire process of acquiring insurance through his agency."
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Sarah Kate Edmondson

May 5, 2026

5  out of  5
rating by Sarah Kate Edmondson
"Alex Gum is great! Thanks for the hard work! Guntersville is lucky to have you."
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Sandy Sommerkamp

May 4, 2026

5  out of  5
rating by Sandy Sommerkamp
"Nancy is very helpful and courteous."
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April Durham

May 4, 2026

5  out of  5
rating by April Durham
"I have been with Statefarm for 20+ years and Nancy is the only reason I stay. She is the only one I will talk to about my account. She is the best and I highly recommend her."